My brother wanted to use this company as we were planning for my mother’s arrangements. He had recently had some experience with it after the death of his father-in-law and was pleased with them. After looking on yelp, I found the very negative reviews of the walnut creek office and was very concerned. However, now that our transaction with this branch is complete, I have to say we were very pleased. They came to us for the pre-arrangement meeting and we made all the decisions then. When my mom passed, we just had to make one phone call. They took care of the legal notifications and arrived promptly. I was present throughout the pick up and they couldn’t have been more sensitive and thoughtful.I had many questions about the chain of custody and the certainty of receiving the correct remains and they patiently explained their security measures to me in some detail. I was unwilling to have her remains arrive in the mail, and they called me when they were ready. On the day I picked them up, they were as nice and professional as could be and provided all the required documentation. (i later had to take the urn on an airplane, and these papers are required for this and also for internment, so be sure you have them.) I am not sure how the company is structured and if they are different than the Walnut Creek branch, as I thought that was where the original representative was from when we had the interview. However, all of the people we dealt with were good and the service was both satisfactory and reasonable.
The Cremation Process
Cremation Process Considerations
The cremation process involves breaking down the deceased body using high levels of heat in a specially designed cremation chamber. The process of cremation normally takes two to three hours. All cremations in the U.S. occur individually.
Cremation procedures vary based on the state, service provider, and selected funeral services. Cremation options include:
- Cremation may occur at a facility close to the place of death, or the deceased may be transported to a crematorium in another county or state.
- Immediate family members and those close to the deceased may witness the cremation process.
- Cremation process photos are offered by some funeral homes and crematoriums.
- A choice of cremation containers is available, ranging from a simple cardboard box to a combustible hardwood casket.
- Funeral homes and crematoriums offer a choice of urns for purchase. Alternatively, family members may provide their own suitable container for the remains.
- Following cremation, remains may be buried, kept in an urn, scattered, or placed in a memorial site such as the Memorial Reef or other concrete structure.
Cremation Process in North America
The process of cremation is a common choice among Americans, preferred because the cremation procedure is a cost-effective and reduced land use alternative to traditional burial in a gravesite. Many service providers offer family members the chance to view a cremation process video which clearly explains what happens to the body before, during, and after the cremation procedure. This can be a good way to gain an understanding of how cremation works, and to help families decide if cremation is the right choice for their needs.
When considering cremation options, people sometimes worry about receiving the actual remains of their loved one. Modern cremation practices in North America include the use of a numbered metal disc that accompanies the body throughout the process of cremation for identification purposes. This is one of the safeguards that ensures the correct remains are released to family members by the crematorium.