My brother wanted to use this company as we were planning for my mother’s arrangements. He had recently had some experience with it after the death of his father-in-law and was pleased with them. After looking on yelp, I found the very negative reviews of the walnut creek office and was very concerned. However, now that our transaction with this branch is complete, I have to say we were very pleased. They came to us for the pre-arrangement meeting and we made all the decisions then. When my mom passed, we just had to make one phone call. They took care of the legal notifications and arrived promptly. I was present throughout the pick up and they couldn’t have been more sensitive and thoughtful.I had many questions about the chain of custody and the certainty of receiving the correct remains and they patiently explained their security measures to me in some detail. I was unwilling to have her remains arrive in the mail, and they called me when they were ready. On the day I picked them up, they were as nice and professional as could be and provided all the required documentation. (i later had to take the urn on an airplane, and these papers are required for this and also for internment, so be sure you have them.) I am not sure how the company is structured and if they are different than the Walnut Creek branch, as I thought that was where the original representative was from when we had the interview. However, all of the people we dealt with were good and the service was both satisfactory and reasonable.
Trident Society Services
Preplanning your cremation allows your family time to grieve your loss and celebrate your life, rather than being burdened with unexpected funeral expenses and stressful decisions. There are many benefits to preplanning such as reduced cost, peace of mind, the ability to make your own choices and more.
If you don’t have a preplan in place when a loved one passes away, there are a lot of details that need to be taken care of. Our experienced and caring professionals are available to help you through this difficult grieving period and answer any questions you have about what to do. You can notify us that a death has occurred and we will help you gather the information we need to move forward.
You have served our country, and now Trident Society wants to serve you. United States veterans are entitled to be buried or have their ashes interred in any National Cemetery that has available space at no charge. Trident Society’s dedicated family service representatives are prepared to answer your questions about a veteran’s cremation and help you navigate everything involved with the benefits and planning.