Cremation —
Today's Sensible Choice.

There really are no words for how wonderful the staff is at Walnut Creek Trident. Ed and Kay were fantastic. Thank you to my parents who had this set up ahead making all the difference with the arrangements. I am going to plan ahead and I tell everyone to contact Trident and take care of business. Ed made my family feel comfortable and understood our humor. Thank you, Ed, for your compassion, sympathy, and empathy.

Christine was so helpful, compassionate, thorough, and consistent in our time of sorrow of my Dad’s passing. Thank you, Christine!

In April last year, my husband passed away suddenly from a heart attack. We knew his heart wasn’t good, had talked about making arrangements but didn’t get it done. Fortunately for me, I remembered we had a neighbor, Dave Scarpone, that works for the Trident Society in Rancho Mirage.
I phoned him, explained my situation, and he immediately took over. He arranged for having him picked up at the hospital, and along with Tamela Meased-Van Vactor, took care of everything connected with his cremation, up to and including personally delivering his ashes to me in time for his celebration.
At such a difficult time, I was so thankful to have the help and support they gave me. It helped ease the difficulty of my loss my being able to focus on attending to other things connected with losing my best friend and companion for 36 years. All of the information they provided also helped direct me with the necessary paperwork, etc, that is required after losing a spouse.
I would highly recommendTrident to anyone considering cremation.

The people at Trident are so pleasant to deal with. The entire experience went well for me. They were able to answer all my questions and address my concerns. If you are planning to set up a cremation plan, they can definitely help.

Great place Susie helped our family with everything we needed she was so kind and wonderful to us thank you  for making such a difficult time a little easier

I and my family are very thankful for the great service provided by the Walnut Creek office of the Trident Society. They were always there for me either by phone or email to answer questions. They quickly processed getting death certificates and Veterans Administration approval for my father’s interment. That was extremely helpful because I live in an east coast state, and getting death certificates would have been very difficult. Their service confirms my decision to get contracts for me and my wife with the company at the same time we got one for my father.

My brother wanted to use this company as we were planning for my mother’s arrangements. He had recently had some experience with it after the death of his father-in-law and was pleased with them. After looking on yelp, I found the very negative reviews of the walnut creek office and was very concerned. However, now that our transaction with this branch is complete, I have to say we were very pleased. They came to us for the pre-arrangement meeting and we made all the decisions then. When my mom passed, we just had to make one phone call. They took care of the legal notifications and arrived promptly. I was present throughout the pick up and they couldn’t have been more sensitive and thoughtful.I had many questions about the chain of custody and the certainty of receiving the correct remains and they patiently explained their security measures to me in some detail. I was unwilling to have her remains arrive in the mail, and they called me when they were ready. On the day I picked them up, they were as nice and professional as could be and provided all the required documentation. (i later had to take the urn on an airplane, and these papers are required for this and also for internment, so be sure you have them.) I am not sure how the company is structured and if they are different than the Walnut Creek branch, as I thought that was where the original representative was from when we had the interview. However, all of the people we dealt with were good and the service was both satisfactory and reasonable.

As my parents got older one of the decisions they made was to arrange for what would happen when they passed. They traveled a lot, so this too was a consideration. I helped in each of their situations and having this service made a difficult situation emotionally easier and simplified what could have been overwhelming decisions and paperwork.

I am glad my husband and I followed their example. Recently my husband passed away. Regardless of how prepared or ready you might think you are, it is an emotional shocker and having Trident made a significant difference.

I worked with Charles and Lori. They were exceptional. We went over what to expect, what they would do, what I needed to do and likely time frames. They kept me informed and if I had a question I could either email or call and it was addressed in a few hours. They were experienced, comforting and gracious.

Before my appointment to meet and pick up my husband’s remains I decided to fly to another location to distribute them. There was no problem and without fanfare or delay, the necessary documents required by that county were waiting for me.

I strongly recommend this service! I have a great deal of peace knowing that someday our kids will have an easier path because of the action we took.

I can’t say enough about Trident!! My Dad died in January (at 95), my Mom died in November (at 94) and Trident took care of everything. It was seamless; it was, in fact, delightful, because all the people, especially Wilhelmina Sims, who I dealt with the most, were incredibly thoughtful, professional, kind, service-oriented and downright friendly. It’s a fine organization.